Frequently Asked Questions


  • How to start to using Monster Logistics Service?

    1) Register an user on < https://app.monsterlogistics.com.my/register >
    2) Contact <Sales Support Hotline: +6011 3145 3345 > for Prepaid Wallet Top Up / Postpaid Activation.
    3) Select a service in Monster Logistics Booking Platform and ship.
    If you need any assistance, please do not feel hesitate our contact our sales support team/customer service team, Thank you.

  • How to register an user?

    You can register an user on < https://app.monsterlogistics.com.my/register >

  • Do you offer pick up service?

    Yes, Pick up service charges waived subject to Corporate Usage and area, minimum spend is required.

  • Can i know the pick up coverage of Monster Logistics?

    Our current Pick Up coverage is within Peninsular Malaysia(West Malaysia).

  • What services do you offer?

    We are offering total logistics solutions, you may refer to “Our Service” for more information. Otherwise, if you need any assistance, you may looking for our <Sales Support Hotline: +6011 3145 3345 >

  • How does Monster Logistics work?

    Monster Logistics allows you to check for delivery rate from different delivery solution and book for delivery online.
    Consignment Note (CN) will be generated once booking is confirmed. Just print it out, attach to your shipment and Monster Logistics Pick Up Partner/Driver will pick up the shipment on same day or by next working day.

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